Website Maintenance Packages
Three fixed-price plans — $150 to $750 a month — cover backups, security patching, bug fixes, and monitoring so your site stays fast and secure long after launch. Month-to-month billing, no annual contract, cancel anytime with 30 days' notice.
Care plans keep what's already there current.
Every Virtual Online project already ships with a secure, owned foundation. A care plan doesn't replace that — it keeps it patched, backed up, monitored, and reported on every month after launch.
- SSL certificate (HTTPS) on every site
- Core Web Vitals performance tuning
- Spam-protected forms
- 100% code and content ownership — no lock-in, ever
Six things you stop worrying about
Skip maintenance and sites get hacked, go down, lose rankings, and slow down. Every plan below exists to make sure none of that happens.
Security patches, applied fast
Framework and dependency updates go out as they're released, not batched into a quarterly cleanup — fewer windows for a known vulnerability to get exploited.
Automated daily backups
Every plan backs up your database and files daily, stored off the main server, so a bad deploy or a compromised host never takes your backups down with it.
Uptime + performance monitoring
Automated checks watch uptime around the clock. Growth and Priority add Core Web Vitals and SEO monitoring, so a slow page or a dropped ranking gets caught in days, not next quarter.
Bug fixes without a ticket queue
Something breaks, you message us, we fix it inside your included hours — no support portal, no waiting on a ticket number.
Monthly reporting
Growth and Priority plans get a written monthly report — uptime, Core Web Vitals, security-scan results, and a log of what changed and why.
Month-to-month, no lock-in
Every plan bills monthly with no annual contract. Cancel with 30 days' notice and keep 100% of your code and content.
Three plans, one straight answer for what's included
Every plan bills monthly, month-to-month, cancel anytime. The difference is response time, included hours, and how deep the monitoring goes.
| Feature | Essential Keep the lights on — monitoring, backups, and bug fixes. | Most Popular Growth Active care with monthly reporting and SEO monitoring. | Priority White-glove care for business-critical platforms. |
|---|---|---|---|
| Monthly price | $150/mo | $350/mo | $750/mo |
| Response SLA | 2-business-day response | 1-business-day response | Same-day response + emergency line |
| Included edit time | 1 hour/mo included edit time | 3 hours/mo included edit time | 8 hours/mo included edit time |
| Automated daily backups | |||
| Uptime + security monitoring | |||
| Bug fixes & small content edits | |||
| Performance + SEO monitoring | — | ||
| Monthly written report | — | ||
| Staging environment for safe changes | — | — | |
| Quarterly security audit | — | — | |
| Priority queue for feature work | — | — | |
| Same-day response + emergency line | — | — | |
| Choose Essential | Choose Growth | Choose Priority |
Launch-tier sites usually start on Essential. Business Pro and Commerce sites tend to land on Growth. Custom Platform builds — see custom web application development — default to Priority for the staging environment and quarterly audits from day one. Full one-time project pricing is on the pricing page.
What counts as a change request?
Your included edit hours cover the everyday stuff: swap a product photo, update a price, fix a typo, adjust a form field, troubleshoot a broken link. If it takes under an hour and doesn't need new design or new code architecture, it's a change request — message us and it gets done.
A new page, a redesign, a booking system, a payment integration — that's feature work, not maintenance. We scope and quote it separately, or bill it at the $40/hour ad-hoc rate if it's small (the one deliberately hourly line in everything we sell — every project itself stays fixed-price). Either way, we tell you which bucket a request falls into before we start, so your invoice never surprises you.
Need more than what's included?
One-off work outside your plan's scope, priced flat — except the one thing that's genuinely hourly.
Start with a Rescue Audit, not a guess.
Before we put an unfamiliar codebase on a care plan, we run a fixed-price Laravel Rescue Audit — $1,900, 5 business days — covering security vulnerabilities, server configuration, dependency health, and performance. You get a prioritized written report and a fixed-price quote for anything that needs fixing, then roll straight into whichever plan above fits what we find.
See the Rescue AuditMaintenance — your questions
What's a change request, how billing works, and what happens when something breaks.
Do you maintain websites you didn't build?
What counts as a change request versus new feature work?
What happens if I go over my included hours in a month?
Is there a contract, or can I cancel anytime?
What's actually in the monthly report?
What happens if my site goes down or gets hacked?
Ready to put a plan behind your site?
Tell us which plan fits, or send us your current site and we'll recommend one after a quick look. You'll get a fixed monthly number in writing before anything starts.